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Knowledgebase : Email > Spam Experts
   

To access your Spam Experts web interface, you can either use the auto-login link from the HostMySite control panel (shown below), or you can log in directly via https://www.spamlogin.com [https://www.spamlogin.com]. Please note that if you reset your Spa...
Spam Experts should work for you "out of the box", however, if you find that you are receiving too much spam, or that too many legitimate emails are being quarantined, you can change your filter settings to be more or less strict in checking your email. Y...
Spam Experts is designed so that you don't have to spend your time managing it and your users. Whether your Spam Experts account is new, or you are adding new email users to your mail server, Spam Experts will 'discover' new email users on its own. That...
The Sender White and Black lists are the lists that the administrator can use to block or accept messages on a domain wide level. If you need to ensure that specific email addresses or domains will always be allowed to pass through the filter, or if you n...
Spam Experts can be configured to filter email for multiple domains at a time, even if they are not pointing to the same mail server. This article walks through the steps to add domains to your Spam Experts installation. This article assumes that you are...
If you have Spam Experts filtering enabled, all email to your domain will route through the Spam Experts filter first, before being sent to your inbox. If you have not received an email that you were expecting to arrive, you can easily check the Spam Expe...
In this tutorial you will be shown how to configure the sensitivity of the spam filter for your domain through the Spam Experts control panel. This article assumes you are already logged into the Spam Experts control panel. Click here [https://solutions.h...
To enable Spam Experts filtering on your email domain, you must first purchase the resource under an existing web hosting subscription. This article assumes that you are already familiar with how to log in to the customer control panel. If you do not kn...
In the Spam Experts web interface, you can find all messages for all domains that were permanently blocked by the filtering system under the Spam Quarantine. You can review the Quarantine and tell Spam Experts to take different actions on the quarantined ...
If you have multiple domains that should have mail delivered to the same location, you can make use of domain aliasing within Spam Experts. Domain aliases can be added to your main domain directly in the Spam Experts web interface. Any email sent to the d...
Spam Experts provides email client add-ons (or plugins) to report spam which was not correctly blocked by the filter. Add-ons are available for the following email clients: Outlook Mozilla Thunderbird Mac Mail ------------------------- OUTLOOK: ...
In the Spam Experts spam quarantine, you can find all messages for all domains that were blocked by the filtering system under the Spam Quarantine. The spam quarantine system is powered by an IMAP back-end, which allows you multiple access options to view...
Q: WHAT IS THE INCLUDE EXTRA SPAM TABLE CHECKBOX FOR IN THE PERIODIC USER REPORTS? A: This feature is used for the PDF report option and when enabled it provides an extra column listing the messages that were rejected but not placed in the Quarantine. ...
Congratulations on becoming spam free! Spam Experts is quite easy to use and requires little to get started but there are a few things you should check and decide on. Once you have ordered your Spam Experts filtering service, there are two things you will...
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