Billing notices are automatically emailed to account holder on file
when any financial document is generated such as when subscription
invoices are due or when payments are made. If you do not receive
these notices, or if you accidentally delete them and ...
If you find that your plan has too many or too few subscription
resources, you can elect to change your hosting plan type within the
control panel at any time. At the time of the change, you will be
billed (or your account will be credited) the difference...
Q: WHAT PAYMENT METHODS DOES HOSTMYSITE ACCEPT?
A: We currently accept American Express, Discover, MasterCard, Visa,
and PayPal payments.
Q: IF I MISS A PAYMENT, IS THERE A GRACE PERIOD ON MY HOSTING PLAN?
DOES EVERYTHING GET DISABLED RIGHT AWAY?
A:...
You can change the billing term on your subscription at any time. At
the time of the change, you will be billed (or your account will be
credited) the difference on the new term, based on what has already
been paid on the plan. Changing your subscription ...
With auto payments enabled for your account, invoices are
automatically generated 7 days before the expiration date on each
subscription. You can choose to enable or disable auto-payments at any
time for a specific hosting subscription, or you can choose ...
With auto renewals enabled for your account, invoices are
automatically generated 7 days before the expiration date on the
subscription. You can choose to enable or disable auto-payments at any
time for a specific hosting subscription, or you can choose t...
With auto-pay enabled for your account, invoices are automatically
generated 7 days before the expiration date on the subscription. If
you wish to renew a subscription ahead of its expiration date, you
will need to manually generate the invoice for renewa...
You can find your current amount due in the Account section of the
Home tab. There are two ways to process a payment: To click the "Pay
Now" button from the home screen, or to select "Financial Documents"
if you want to review specific invoice(s) due.
T...
This article assumes that you are already familiar with how to log in
to the customer control panel. If you do not know how to log in or
have forgotten your password, please refer to this
[https://solutions.hostmysite.com/index.php?/Knowledgebase/Article/...
Domain name renewal reminders are sent out from our registrar via
email at 60, 30, and 5 days before the domain's expiry date. These
reminders will be sent to you regardless of the domain's auto renewal
status. If you have auto-renewals enabled on your ac...
Adding a new credit card can be done with the steps below.
This article assumes that you are already familiar with how to log in
to the customer control panel. If you do not know how to log in or
have forgotten your password, please refer to this
[https...
