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Knowledgebase : Billing
   

Billing notices are automatically emailed to account holder on file when any financial document is generated such as when subscription invoices are due or when payments are made. If you do not receive these notices, or if you accidentally delete them and ...
If you find that your plan has too many or too few subscription resources, you can elect to change your hosting plan type within the control panel at any time. At the time of the change, you will be billed (or your account will be credited) the difference...
With auto payments enabled for your account, invoices are automatically generated 7 days before the expiration date on each subscription. You can choose to enable or disable auto-payments at any time for a specific hosting subscription, or you can choose ...
Q: WHAT PAYMENT METHODS DOES HOSTMYSITE ACCEPT? A: We currently accept American Express, Discover, MasterCard, Visa, and PayPal payments. Q: IF I MISS A PAYMENT, IS THERE A GRACE PERIOD ON MY HOSTING PLAN? DOES EVERYTHING GET DISABLED RIGHT AWAY? A:...
With auto renewals enabled for your account, invoices are automatically generated 7 days before the expiration date on the subscription. You can choose to enable or disable auto-payments at any time for a specific hosting subscription, or you can choose t...
You can change the billing term on your subscription at any time. At the time of the change, you will be billed (or your account will be credited) the difference on the new term, based on what has already been paid on the plan. Changing your subscription ...
With auto-pay enabled for your account, invoices are automatically generated 7 days before the expiration date on the subscription. If you wish to renew a subscription ahead of its expiration date, you will need to manually generate the invoice for renewa...
You can find your current amount due in the Account section of the Home tab. There are two ways to process a payment: To click the "Pay Now" button from the home screen, or to select "Financial Documents" if you want to review specific invoice(s) due. T...
Domain name renewal reminders are sent out from our registrar via email at 60, 30, and 5 days before the domain's expiry date. These reminders will be sent to you regardless of the domain's auto renewal status. If you have auto-renewals enabled on your ac...
This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this [https://solutions.hostmysite.com/index.php?/Knowledgebase/Article/...
Adding a new credit card can be done with the steps below. This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this [https...
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