Knowledgebase: Billing

How to Change Your Subscription Period

Posted by Quinton Moore on September 25 2014 09:12 AM

You can change the billing term on your subscription at any time.  At the time of the change, you will be billed (or your account will be credited) the difference on the new term, based on what has already been paid on the plan. Changing your subscription period takes only a few clicks within the control panel.

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

  • On the control panel Home tab, click "Subscriptions" under the Account section.

  • Click the name or ID of the subscription you wish to renew.

  • Select "Switch Subscription Period" at the bottom of the page.

  • Select a new term, then click Next.

  • Select your payment method from the drop-down menu, then click "Place Order". Your payment will be processed within a few minutes. You will receive an email confirmation of payment within a few minutes, once the payment has completed successfully.


If you have any further questions that were not answered in this article, please contact us.

Copyright © 2016 HostMySite