Knowledgebase: Billing

How to Update Your Credit Card

Posted by on October 11 2012 06:13 PM

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

 

I. Updating Your Credit Card Number:

To update your credit card number, you will need to add a new credit card under your Payment Methods.  We have instructions on adding a new credit card here.

 

II. Updating Your Credit Card's Expiration Date:

  • On the control panel Home tab, click "Payment Methods" under the Account section.

Account section of the Home tab in the HostMySite

  • Click on the name of the payment method you are updating.  ("Visa", "Mastercard", etc.)

Payment Methods screen in the HostMySite Control Panel

  • Click the Edit button at the bottom of the screen

Payment Method Information screen

  • Update the expiration date, card security code, or contact information as necessary.

Update credit card information page

  • Click the Save button once finished.

 

If you have any further questions that were not answered in this article, please contact us.


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