Knowledgebase: Billing

How to Manage Account Auto Payments

Posted by on September 01 2015 01:08 PM

With auto payments enabled for your account, invoices are automatically generated 7 days before the expiration date on each subscription. You can choose to enable or disable auto-payments at any time for a specific hosting subscription, or you can choose to do so for your entire account. This article provides steps to manage auto payment options for your credit card, which will affect your entire account and all subscriptions. If you wish to manage auto payment options for a specific subscription, please see this article: How to Manage Subscription Auto Renewal

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

  • On the control panel Home tab, click "Payment Methods" under the Account section.

  • Click the Payment Method that you wish to modify.

  • To enable auto renewals if currently disabled: Click the "Enable Auto Payments" button.

  • To disable auto renewals if currently enabled: Click the "Disable Auto Payments" button.

If you have any further questions that were not answered in this article, please contact us.

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