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The following article will explain how edit a user's mailbox size limit through the SmarterMail interface. When a mailbox is created, the mailbox size limit is determined by the default user settings. Once created, you can manually change the limit on a p...
In the control panel, the primary administrative email address root@yourdomain.com is not among the list of email users because the system creates it upon provisioning your new email domain. To find this user or to reset the password, you will need to go ...
A domain alias is an alias for a secondary domain name that points to an existing email account on the server under an existing primary domain name. For example, a full email address requires a user name and a domain name (ex. user@example.com). If you ad...
Smartermail storage space is included in your hosting plan, however, if you want to increase or decrease the amount of space allocated to your domain, you can do so at any time via the customer control panel. Once ordered, the space will be added or remov...
To migrate your contacts, you'll need to login to webmail for both SmarterMail and Open-Xchange (also referred to as OX). * Export all your SmarterMail contacts to a CSV file by following this guide: Export contacts to CSV [https://portal.smartertools...
An email alias is simply a forwarding email address. Using an email alias allows a message addressed to one mailbox to be redirected to another mailbox. For example, in a working environment with multiple email addresses, the office may want to make a cen...
This article walks through the steps to change a Smartermail user's password via the HostMySite control panel. This requires that you are a domain administrator with control panel access. This article assumes that you are already familiar with how to lo...
To migrate your calendars, you will need to login to webmail for both SmarterMail and Open-Xchange (referred to as OX), and have a version of Outlook installed on your computer. This article was written using Outlook 2010, but it should apply to other ver...
An email user account represents a person's actual mailbox. User accounts can receive email, send email, and login to the webmail interface. Your Smartermail hosting plan allows up to 500 email accounts to be added to your mail domain. This article walks ...
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