Knowledgebase: Control Panel

How to Update Contact Information in the Control Panel

Posted by Ashley Hayward on October 19 2015 01:53 PM

This article will show you how to update your control panel contact information. Contact information is stored for your primary account contact (this is where all notices regarding your account, tickets, or billing issues will default to), as well as for all control panel users. You may find that you need to update information in either location, or both, so both are included below. This information needs to be kept up to date, to ensure we can contact you with any important information related to your account. To create a new user, please see this article: How to Create a New Control Panel User

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

Changing Contact Information for Users

Changing Account Contact Information


Changing Contact Information for Users

  • On the control panel Home tab, click "Control Panel Users" under the Account section.

  • Click the user name that you wish to update.

  • Click the Edit button.

  • Make any desired changes, then click Save.

 

Changing Account Contact Information

  • Click on the Account tab, then select "Account Settings".

  • Click "Edit Account Settings".

  • Make any desired changes, then click Save. (Language and Country uses lower case letter while State/Province uses capital letters.)

If you have any further questions that were not answered in this article, please contact us.


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