Posted by Ashley Hayward on September 09 2015 07:43 PM
Q: What is SmarterStats?
A: SmarterStats website statistics provides detailed web analytics to help you track and build your online presence. Once enabled, you will be able to view report statistics that analyze data across months, weeks, days or even hours. You can view which files were accessed on your site, where site visitors are from, what browsers were used, or whether the site or server encountered errors during the selected timeframe.
Q: Is SmarterStats automatically enabled when I order a new plan?
A: SmarterStats is an included benefit with your hosting package, however, it is not enabled by default. Instructions to activate your SmarterStats service can be found here: How to Enable SmarterStats
Q: What types of reports are available?
A: With SmarterStats, you can create custom reports based on your most viewed items, or you can use a variety of standard reports that are included in the SmarterStats dashboard. The different types of standard reports available are discussed in detail in this article: How to View a Standard Report in SmarterStats
Q: What is data mining?
A: Data Mining is an advanced information gathering technique which allows you to obtain specific details and trends that the custom or standard reports only generalize. Whereas custom and standard reports provide an overview of the statistics available for your site, data mining takes this a step further and provides you with fully-detailed reports that allow you to drill down and analyze your website's statistical data. This can be beneficial in recognizing patterns of visitor behavior so you act on these results, providing an opportunity to target marketing efforts and increase sales on your website.
Q: What do all the different terms in my reports mean?
A: Bandwidth: The total number of kilobytes (kb) sent to visitors to your site. Bandwidth includes all resources requested by the visitor.
If you have any further questions that were not answered in this article, please contact us.