How to Change the Primary Email Address of an Exchange Mailbox

Hosted Exchange allows you to connect multiple email addresses to a single mailbox. If you have multiple email addresses added to a mailbox, you may wish to change the default from address of that mailbox. This article provides steps to do so.

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

Account Administrator

Exchange User

I'm an Account/Organization Administrator

• On the control panel Home tab, click "Mailboxes" under the Exchange section.

• Click on the display name of the user you wish to edit.
  

• From the E-mail Addresses tab, click the Change button.

• Click "Set as primary e-mail address" next to the address you want to use. Once updated, click the Finish button.

I'm an Exchange user

• From the Exchange Mailbox tab, click "E-mail Addresses".
  

• Click the Change button.

• Click "Set as primary e-mail address" next to the address you want to use. Once updated, click the Finish button.

If you have any further questions that were not answered in this article, please contact us.