Knowledgebase: Administration

How to Add a New Exchange Mailbox

Posted by on February 08 2013 03:45 PM

This article will provide steps to create new Exchange mailboxes in the control panel. Each Exchange mailbox is associated with an Active Directory user account. The user can use the mailbox to send and receive messages, and to store messages, appointments, tasks, notes, and documents.

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

  • On the control panel Home tab, click "Mailboxes" under the Exchange section.

  • Click "Add New Mailbox".

  • Enter the new user's display name, login, and password. Select the domain name from the drop down menu. Click Next.

  • Enter the user's alias - this name must be a unique name for the user. Click Finish to finalize creation of the new user. It may take a few minutes for the account to be ready for use.

If you have any further questions that were not answered in this article, please contact us.

 

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