Knowledgebase: Domains

Whois Validation Policy

Posted by on October 21 2015 03:43 PM

According to the regulations introduced by Internet Corporation of Assigned Names & Numbers (ICANN), Whois validation is required for all domains in the following cases:

  • New registrations
  • Registrant contact information changes on existing domains
  • Bounced WDRP messages

When a new domain is registered, we will immediately send an email to the Registrant email address specified for the domain. The verification email will be also sent if an edit is made to either of the following Registrant contact fields:

  • Registrant First Name
  • Registrant Last name
  • Registrant Email Address

If the Registrant email is changed, the email will be sent to the new email address specified.

The verification email will come from with the following subject: "VERIFICATION REQUIRED - Please verify your domain name(s) as soon as possible". The email will contain a link you need to click on to verify your email address.
The link will look like this:

You must verify the email address by clicking on the link within 15 calendar days after registration. If you do not verify within 15 calendar days, the domain will be suspended, the DNS of the domain name will be put on a temporary hold. This DNS hold will prevent any domain-based services from functioning (i.e. the website, email, etc). Additional notifications are sent 10 and 5 days prior to suspension; shortly before the suspension we are sending the final notice.

More information about this ICANN policy can be found here:

More information about Whois Data Reminder Policy (WDRP) can be found here:

If you have any further questions that were not answered in this article, please contact us.

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