Knowledgebase: Outlook Web App - OWA

How to Configure an Exchange Autoresponder in Outlook Web App

Posted by on September 03 2015 03:35 PM

If you will be out of your office for an extended period of time, or if you will not be able to respond to email for any reason, you may find that you need an email autoresponder. The autoresponder will send a preset message on your behalf, so those who emailed you will know not to expect a reply right away. You can easily configure an autoresponder within the Outlook Web App (OWA).

This article assumes that you are already familiar with how to log in to OWA. If you are not sure how to do so, please see this article: How to Access Outlook Web App for Exchange

  • Click the Options link on the top right of the OWA home page.  Click "Set Automatic Replies". If you do not see this option, click "See All Options" and then go to the Organize E-mail tab.

  • Under Automatic Replies, select the radio button labeled "Send automatic replies". You will now be able to enter your preset message, as well as a start and end time and date. You can also specify whether the preset reply is different or the same for users sending from within or outside your organization. Once entered, just click the Save button, and your autoresponder will start working at the time you specified.


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