How to Configure Custom Error Pages on Linux

A custom error page allows you provide a user-friendly page to your visitors even when experiencing site errors. Instead of using the server's default error pages, you can create and set your own custom error pages via the control panel.

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

• First, you must create and upload your custom error page to your website. You should place this in your website's root folder, or create a subfolder specifically for custom error documents. Take note of the file path for upload, as you will need this later. If you are not familiar with uploading files to your server, please review the following articles: Where to Upload Site Files via FTP, Using an FTP Program, or How to Upload or Download Files Using File Manager in the Control Panel

• On the control panel Home tab, click "Manage Website" under the Websites section.

• Click "Web Hosting Settings".

• From the Error Documents tab, select the error code which you wish to modify.
  

• Click the Edit button.
  

• Select the radio button for "File Located in Document Root" and enter the path to your previously uploaded error file. Click Submit. This may take a few minutes to take effect.
  

• As an alternative, you can simply create a text-based error page by selecting the radio button for "Custom Message".

If you have any further questions that were not answered in this article, please contact us.