Windows Service Log and Configuration File Locations

This article's sole purpose is to provide information regarding the services that your Windows VPS may utilize. Below, you will find the services' configuration and log file locations, which may be useful in troubleshooting errors on your VPS.

Control Panel

• Logs:
  • Access log: %plesk_dir%\admin\logs\W3SVC<IIS site ID>\ex<date>.log
  • PHP errors: %plesk_dir%\admin\logs\php_error.log
  • Panel log: %plesk_dir%\admin\logs\panel.log
  • Debug logs: %plesk_dir%\admin\logs\plesklog_debugXXXXXXXX.log (create DWORD value Debug=1 in "HKLM\SOFTWARE\PLESK\PSA Config\Config")
• Service control:
  • Stop: net stop plesksrv /Y
  • Start: net start plesksrv && net start poppassd
  • Restart: net stop plesksrv /Y && net start plesksrv && net start poppassd
• Configuration:
  • %plesk_dir%\admin\php.ini
  • %plesk_dir%\admin\conf\panel.ini
  • IIS manager > Sites/Application Pools > PleskControlPanel

Web Presence Builder

• Logs:
  • Error logs: %plesk_dir%\sb\logs\
  • Install/upgrade logs: %plesk_dir%\sb\tmp\
• No service control (working on IIS)
• Configuration:
  • %plesk_dir%\sb\config

phpMyAdmin

• Logs:
  • %plesk_dir%\admin\logs\W3SVC<IIS site ID>\ex<date>.log
• No service control (working via the plesksrv service).
• Configuration:
  • %plesk_dir%\admin\htdocs\domains\databases\phpMyAdmin\config.inc.php

ASP.Net Enterprise Manager

• Configuration:
  • IIS manager > Sites > sqladmin(default) > View Applications > /mssql

myLittleAdmin 2000/2005

• Configuration:
  • IIS manager > Sites > sqladmin(default) > View Applications > /myLittleAdmin
  • %plesk_vhosts%\sqladmin\myLittleAdmin\2005\config.xml

MailEnable

• Logs:
  • %plesk_dir%\Mail Servers\Mail Enable\Logging
• Service control:
  • Stop: net stop meimaps && net stop melcs && net stop memtas && net stop mepops && net stop mepocs && net stop mesptpcs
  • Start: net start meimaps && net start melcs && net start memtas && net start mepops && net start mepocs && net start mesptpcs
  • Restart: net stop meimaps && net stop melcs && net stop memtas && net stop mepops && net stop mepocs && net stop mesptpcs && net start meimaps && net start melcs && net start memtas && net start mepops && net start mepocs && net start mesptpcs
• Configuration:
  • %plesk_dir%\Mail Servers\Mail Enable\Bin\MailEnable.msc

Named / BIND

• Logs:
  • Windows Event Viewer
• Service control:
  • Stop: net stop named
  • Start: net start named
  • Restart: net stop named && net start named
• Configuration:
  • %plesk_dir%\dns

MySQL (PleskSQL)

• Logs:
  • Windows Event Viewer
  • %plesk_dir%\MySQL\Data\*.err
• Service control:
  • Stop: net stop plesksqlserver
  • Start: net start plesksqlserver
  • Restart: net stop plesksqlserver && net start plesksqlserver
• Configuration:
  • %plesk_dir%\MySQL\Data\my.ini

SpamAssassin

• Logs:
  • Windows Event Viewer (with DWORD value Debug set to 1 in "HKLM\SOFTWARE\PLESK\PSA Config\Config")
• Configuration:
  • %plesk_dir%\Additional\Perl\site\var\spamassassin\3.003002

DrWeb antivirus

• Logs:
  • %plesk_dir%\DrWeb\drcom.log
• Service control:
  • Stop: net stop DrWebCom
  • Start: net start DrWebCom
  • Restart: net stop DrWebCom && net start DrWebCom

FTP

• Logs:
  • %plesk_vhosts%\Servers\<ID>\logs
• Service control:
  • Stop: net stop iisadmin
  • Start: net start iisadmin
  • Restart: net stop iisadmin && net start iisadmin
• Configuration:
  • IIS Manager > Sites >

Web server (IIS)

• Logs:
  • Windows Event Viewer
  • Domain logs: %plesk_vhosts%\<domain>\logs\W3SVC<SITE ID>
• Service control:
  • Stop: iisreset /stop
  • Start: iisreset /start
  • Restart: iisreset
• Configuration:
  • IIS Manager

Kaspersky antivirus

• Logs:
  • Windows Event Viewer
• Service control:
  • Stop: net stop kavsvc
  • Start: net start kavsvc
  • Restart: net stop kavsvc && net start kavsvc
• Configuration:
  • %plesk_dir%\kav\settings.xml

AWstats

• Configuration:
  • %plesk_dir%\Additional\AWStats\wwwroot\cgi-bin\awstats.<domain>.conf

Webalizer

• Configuration:
  • %plesk_dir%\Additional\Webalizer\conf\webalizer.conf

Backup Manager

• Logs
  • Backup logs: %plesk_dir%\PMM\logs\backup-<datetime>
  • Restore log: %plesk_dir%\PMM\logs\restore-<datetime>
  • Additional logs: %plesk_dir%\PMM\logs\pmmcli.log, %plesk_dir%\PMM\logs\pmmcli_daemon.log
• Functionality is controlled by Plesk control panel service

Migration Manager

• Logs
  • %plesk_dir%\PMM\logs\migration-<datetime>
• Functionality is controlled by Plesk control panel service

Horde

• Logs:
  • %plesk_dir%\tmp\horde\horde.log
• Configuration:
  • IIS manager > Sites > webmail(horde)
  • PHP configuration: "HKLM\SOFTWARE\PHP\Per Directory Values...\horde"
  • %plesk_dir%\webmail\horde\horde\config\conf.php

Health Monitor

• Logs:
  • %plesk_dir%\admin\logs\health-alarm.log
  • %plesk_dir%\admin\logs\HealthMonitoring.log
• Service control:
  • Stop: net stop ParallelsHealthMonitor
  • Start: net start ParallelsHealthMonitor
  • Restart: net stop ParallelsHealthMonitor && net start ParallelsHealthMonitor
• Configuration:
  • %plesk_dir%\admin\conf\custom-health-config.xml
  • %plesk_dir%\admin\conf\health-config.xml

Health Monitor Notification Daemon

• Logs:
  • %plesk_dir%\admin\logs\HealthNotifier.log
• Service control:
  • Stop: net stop ParallelsHealthNotifier
  • Start: net start ParallelsHealthNotifier
  • Restart: net stop ParallelsHealthNotifier && net start ParallelsHealthNotifier
• Configuration:
  • %plesk_dir%\admin\conf\custom-health-config.xml
  • %plesk_dir%\admin\conf\health-config.xml