Knowledgebase: Administration

How to Add an Alias in Open-Xchange

Posted by Michael Mawhinney on June 24 2015 11:20 AM

You can add additional email addresses, or email aliases, to individual mailboxes. This allows you to use the same mailbox with different domain names. For example, imagine you use "" as your primary domain name, and add "" as a secondary domain name. You can setup a mailbox, say for user Harry, to use both domain names to send and receive email: and

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

To Make a Domain Name Available for Email Aliases:

  • Click Hosted Domains & DNS Management under Domains & DNS from your control panel Home page.
  • Add the domain you want to add as an alias.
  • Click on the domain you added. The Summary tab is displayed.
  • Click Add Hosting next Mail Hosting under Hosting Services.
  • Select Qmail in the Hosting drop-down menu.
  • Select a subscription in the Subscription drop-down menu. This is the subscription you are adding the alias to.
  • Click Next. Then click Finish. The domain can now be used for email.

To Add Additional Email Addresses Using the New Domain:

  • Click the Mail tab at the top of your Control Panel.
  • Click the mailbox you want to add an alias to.
  • Click the E-mail Addresses tab.
  • Click Add.
  • Enter the new email address to add. You will be able to select the new domain from the drop-down menu.
  • Click Submit.

If you have any further questions that were not answered in this article, please contact us.

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