How to Add Another Email Address to an Exchange Mailbox

Hosted Exchange allows you to connect multiple email addresses to a single mailbox. This is commonly used by businesses who wish to have e-mail addresses in various formats such as username@domain.tld or firstname.lastname@domain.tld. You can also add email addresses based on other domains associated with your Exchange services.

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

Account Administrator

Exchange User

I'm an Account/Organization Administrator

• On the control panel Home tab, click "Mailboxes" under the Exchange section.

• Click on the display name of the user you wish to edit.
  

• From the E-mail Addresses tab, click "Add New E-mail Address".

• Enter the new email address user name, and select the domain name from the drop down menu. Click Submit.

I'm an Exchange user

• From the Exchange Mailbox tab, click "E-mail Addresses".
  

• Click "Add New E-mail Address".

• Enter the new email address user name, and select the domain name from the drop down menu. Click Submit.

If you have any further questions that were not answered in this article, please contact us.