Knowledgebase

How to Set Your Default Linux FTP User Password

Posted by on September 11 2012 10:45 AM

A default FTP user is created when your Linux hosting subscription is initially provisioned. In order to connect with this user, you will need to log in to the control panel to update the user's password.

This article assumes that you are already familiar with how to log in to the customer control panel. If you do not know how to log in or have forgotten your password, please refer to this article first.

  • On the control panel Home tab, click "Manage Website" under the Websites section.

  • Click on "FTP Access".

  • Click the Edit button.

  • Check the box next to "Change Password". Enter or generate a new password. You can also change the FTP user name, if desired. Click the Submit button once done. This completes the password change. You can now connect to your site via FTP with the new credentials you have created. The user name will be listed on this page, along with your FTP URL and IP address.

If you have any further questions that were not answered in this article, please contact us.

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