Knowledgebase: Web Presence Builder

How to Resolve Directory Location Error when Installing Web Presence Builder

Posted by Jeff Green on March 25 2013 03:49 PM

When trying to install Web Presence Builder, you may receive this error: 

You must change your website's root directory to something inside / to resolve this error, because Web Presence Builder needs to install and save files within the / folder. Instructions for changing the root directory can be found here: How to Change Your Website Root Directory

After this is done, you should now be able to install Web Presence Builder as normal.

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